Service Options

First Insight Service Model Options


First Insight offers two service model options: Basic or Advanced. We can also work with you to create customized service plans to best meet your company's needs.


Standard Service Model Options Include:


Basic Model:

Self-service Insight process with complete access to all software tools and basic support from the First Insight team. If your company is more suited for a 'hands-on approach', this is the option for you.


Advanced Model:

All of the elements of the Basic Model plus advanced operational support for all Insight activities. The First Insight team will set up, launch, monitor and close out all Insights, as well as provide summary reports. The advanced option also includes regular meetings at your facility for operational and strategic support.