Create the Experiences Your Customers Value

Sell More. Waste Less. Grow Satisfaction.

First Insight’s Next-Gen Experience Management Platform helps enterprises worldwide to create winning experiences by listening to the Voice of the Customer and to make better business decisions with data-driven confidence.

Customer Success

  • First Insight is now a critical element in our product decision-making process. By using First Insight to test items – both branded and private label - before making our buys, we are increasing speed to market of the right items

    Lee Belitsky, CFO
  • Now we can make fact-based decisions and do it more efficiently. We are never going back to the old way of conducting line reviews.

    Lucas Johnson, Sr. Brand Manager, Global Marketing Zippo Inc.
  • These results have implications on everything from commercialization and buy levels to marketing support and targeting.

    Ed Wunsch, Global VP of Marketing Strategy
  • Customer Experience Use predictive feedback from across the customer journey to create the experiences your customers want and value. Make the data-driven decisions that will maximize customer loyalty and drive business results.
  • Product Experience Create and offer the right product, right price, right quantity, and right promotion for your target consumer segments. Improve new offering success rates by up to 80%
  • Brand Experience Build your brand with your target customers - and create loyalty that lasts. Optimize advertising, messaging, and imagery.
  • Employee Experience Excite and motivate your employees by engaging them in developing your next-gen solutions, services, and brand experiences.

Want To Learn More?

Get all your questions answered. Learn how First Insight works, get pricing details, and see our platform in action.

Stop Reacting. Start Anticipating.

Our industry-leading platform takes your experience management operations from reactive to proactive. We empower you to anticipate how changes to your product, brand, or customer and employee engagement will impact your bottom line.

4-10% Increase revenues and gross margins 4-10%
10-15x Acheive 10-15x ROI on XM initiatives
5 months Save five months intime to market

Ready to Get Started

First Insight shows customers the quantified ROI from its next generation experience management.

How it Works

First Insight’s Next-Gen Experience Management Platform provides a powerful, scalable, and easy-to integrate solution that informs all the business decisions you face. Through advanced analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so you can build financial plans that you can achieve.

First Insight is a next generation experience management solution powered by a dedicated team of professionals who support you through every step of the process.


Understand More Through Better Listening

Are Your Decisions Based On Instinct? History? Hope?

Get the Insight. Schedule a free demo today.