After battling through five years of turmoil—the Covid-19 shutdown, runaway inflation, spiking interest rates, and tariff chaos—retail industry execs could be forgiven for thinking the worst is finally behind them. After all, consumer spending has remained strong in spite of it all. But the odds are growing that things may take a turn in the wrong direction.
Elements for a full-blown recession appear to be in place, and given the fragile state of the economy (and most people) it won’t take much to trigger the kind of crisis that torpedoed the economy in 2000 (the Dot-com crash).
As in the Dot-com crash, a key element this time could be the frenzied investment in technology—the AI boom.
Every major company has gone all-in on AI investment. Amazon, Google, and Microsoft alone have collectively committed HUNDREDS of billions. Like the 1990s tech revolution, enormous sums have been sunk into ventures that have yet to prove themselves profitable in business use cases that deliver value.
The potential downside was highlighted in a recent report from JPMorgan, the largest bank in the U.S. It seems artificial intelligence speculation has created a bonanza of artificial wealth. In a report released last week, the bank’s analysts estimated that the shares of just 30 AI-linked companies have driven the market to record highs, in the process fattening the accounts of U.S. households by more than $5 trillion. According to the bank, those bulging portfolios have encouraged consumer spending (the wealth effect), raising it by about $180 billion a year, or 0.9% of total consumption.
Businesses may be wild about AI, but the overall economic impact is still very, very fuzzy.
Will it result in fewer, lower-paying jobs, or will it create new jobs? No one seems to know for sure and that uncertainty makes it hard to predict whether those staggering investments will justify such high stock prices.
History (like the disastrous 2000 merger of AOL and Time Warner just before the Dot-com crash) suggests bad news—like a significant AI bankruptcy—could be just the black swan event that takes down the entire market and the economy along with it.
Meanwhile, that strong consumer spending data doesn’t look so robust when you look behind the numbers. According to a recent estimate by Moody’s Analytics, half of all U.S. consumer spending is generated by the wealthiest 10% of households, which own more than 90% of stock wealth. At the other end of the spectrum, the share of delinquent subprime auto loans is at a record high of 6.5%, according to a Fitch Ratings index. And consumers in general are pessimistic.
A recent Associated Press poll found that nearly half of adults doubt whether they could get a good job if they wanted to. The widely followed University of Michigan Consumer Sentiment Index hit a record low earlier this year and is currently hovering where it was during the depths of the Great Recession in 2008 and looking to head lower.
Although the most recent report from the Bureau of Economic Analysis found that personal consumption expenditures rose the most since March, personal income did not keep pace—consumers are losing purchasing power.
As if all that isn’t enough to spook companies, there is the current stalemate in the government. Regardless of any politics, the effect on consumers will likely be to add to an already sour mood. Executives are challenged to double down on customer-centric learnings and fine-tune razor-thin margins knowing that mistakes in this environment have big consequences–just look at the impact to any company’s stock price that recently missed revenues or margin expectations even by a few pennies.
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