I recently had the privilege of sitting down with Oliver Chen, managing director and senior equity analyst covering retail and luxury goods at Cowen Inc., a diversified financial services firm.
Oliver is deeply ingrained in all things retail, and has a pulse on the latest trends and technological changes that will impact the retail space. Given his depth of knowledge and experience with many of the world’s top retailers, I wanted to get his perspective on where he sees the retail industry heading and key things retailers and brands should be thinking about as we close out 2018 and look ahead. Below is what we discussed.