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The Automotive Industry offers big returns, but it also carries significant risk in product development, options packages, pricing, dealer operations, and marketing initiatives. You face many challenges across the customer journey from sales to services to customer retention through loyalty programs. You can minimize the risks and challenges by using the Voice-of-the-Customer to inform your key decisions.
Listen to your consumers, dealers, sales associates, service networks, and suppliers to create winning offerings and experiences. Bottom line: First Insight has helped global manufacturers and brands make billions, save billions, reduce time to market, and streamline portfolios.
Our industry-leading platform takes your experience management operations from reactive to proactive. We empower you to create products, brands, and customer and employee engagement that deliver growth to both your top and bottom lines.
First Insight’s Next-Gen Experience Management Platform provides a powerful, scalable, and easy-to-integrate solution that informs all the business decisions you face. Through advanced analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so you can build financial plans that you can achieve.
Understand More Through Better Listening
Artificial Intelligence… Predictive Analytics… Machine Learning…
Everyone claims they have them, but not all are alike. First Insight’s proprietary approach uses a straightforward consumer engagement technique, requires fewer customer respondents, and provides more accurate output for better business decisions than other tools.
And you receive actionable results within 24-48 hours – much faster than most other solutions.
From concept to decision in 24 hours - improving success rates by as much as 80%Learn More
Build your brand with your target customers – and create loyalty that lasts.Learn More