Share a concept, product, service or line with our easy-to-use tools designed specifically for the retail industry.



Predictive tools for retail, consumer products, services, wholesale and experience management
For over ten years, First Insight has been the leader in experience management and digital product testing for retail. Now, we are sharing our success with more industries to help you deliver value to your customers and growth to your bottom line.
In 2007, First Insight created the industry’s first digital Voice of the Customer product testing solution, bringing predictive tools into the new offering decision making process.
Today, retailers, brands, manufacturers and wholesalers worldwide use the First Insight platform to create and market more successful new products. We provide solutions for businesses of all sizes from some of the largest brands in the world to small businesses that need a competitive edge to break into their market.
Our InsightSuite platform provides solutions for all phases of the retail product lifecycle, from initial concept to markdown strategies. Learn more about how we can help you succeed.
Markdowns erode margins, profit, and, eventually, your brand image. With First Insight, retailers are reducing the magnitude and frequency of product markdowns through improved pricing strategies, fueled by First Insight’s proprietary predictive analytics and consumer insight software. Product success starts long before your products hit the market.
The First Insight software solution provides a prediction of relative demand at each price point, allowing for a more comprehensive product pricing strategy. Plan your pricing and promotional strategies to maximize sell-through of new products with no sales history.
Our assortment optimization tools for brands and retailers deliver remarkably accurate predictions for product selection and SKU rationalization. We help you maximize your unique reach, identify high value or complimentary products, and avoid producing products that won’t perform.
New products are the lifeblood of retail. With First Insight's predictive analytics and the Voice of the Customer you can be sure your new products are brought to market with success. Get the most out of each sale by maximizing margins and sales potential.
First Insight is staunchly committed to customer understanding and offers customer-driven predictive analytics solutions for today’s toughest business challenges. As inflation and supply chain disruptions continue and demand outpaces supply, retailers and brands are turning to First Insight for decision support in identifying substitute products and optimizing pricing based on real-time consumer price elasticity data.
First Insight is helping leading retailers and brands worldwide to weather the supply chain storm, maximize short-term profitability, and emerge from COVID stronger than ever.
Our industry-leading platform takes your experience management operations from reactive to proactive. We empower you to create products, brands, and customer and employee engagement that deliver growth to both your top and bottom lines.
First Insight gives you actionable consumer-driven data through predictive analytics to significantly increase your forecast accuracy. By integrating this information into your planning systems, you can add the Voice of the Customer to your historical and trend data for a more efficient inventory strategy. Rationalize lines and SKUs to do more with less and make your inventory work harder for you than ever before.
The First Insight solution gives you actionable consumer insight and predictive analytics into consumer demand and value perception for your new products, helping you make data-driven decisions at every touch-point within your product development process.
Strategic mistakes in product development can ruin a small business. Our predictive analytics tools empower you to confidently roll out new products or collections and avoid a catastrophic product failure. Draw from our pool of over 100,000,000 consumers to gain insight for your products and leverage the intelligence of the most mature retail machine learning systems and predictive analytics in existence. Our platform delivers a faster, more cost-effective and more accurate product testing solution than expensive focus groups and in-store testing.
In today’s fast-changing retail landscape, retailers and brands don’t have time to conduct lengthy in-store testing with questionable results. Speed to market and accurate testing is the difference between original and differentiated products and those that missed the mark, yesterday.
First Insight’s InsightSuite Platform allows retailers and brands to increase speed to market and make the right product decisions by providing actionable, accurate product test results within 24 - 48 hours.
Get the insight. Schedule a free demo today.
Our hundreds of customers experience an average of 3-9% margin gains and increased new product success rates. First Insight shows customers the quantified ROI from its next generation experience management platform. Schedule a demo to see it in action.
Share a concept, product, service or line with our easy-to-use tools designed specifically for the retail industry.
Use your existing customer base or draw from our panel of over 100,000,000 respondents worldwide. Multi-channel feedback is collected and segmented based on the criteria and segments that matter to you.
We have the most sophisticated predictive AI and machine learning tools in the industry. Combine customer feedback with over 10 years of detailed consumer data for the highest level of certainty.
Get actionable results and dig deep into the findings. Receive segmented rankings of preference, pricing / value elasticity reports, and recommendations for improving your products.
Understand More Through Better Listening
Get the insight. Schedule a free demo today.
Our hundreds of customers experience an average of 3-9% margin gains and increased new product success rates. First Insight shows customers the quantified ROI from its next generation experience management platform. Schedule a demo to see it in action.
First Insight, Inc. 2000 Ericsson Drive, Suite 200 Warrendale, PA 15086-6507
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