Employee Experience Management Solution

Turn Your Employees into Experience Creators

  • Increase new offering success by engaging employees
  • Improve employee satisfaction with HR programs and benefits
  • Access to our experienced customer success teams on 3 continents
  • 80% Improvement in New Offering Success Rate
  • Access 100M+ Respondents Globally in Over 150 Countries
  • Get to market 5 months faster

Create Better Experiences with the Voice of Your Employees


People join a company because they believe in its mission and its offerings. They stay because they feel valued, heard, and a part of the process. Excite and motivate your workforce by engaging them in creating your offerings, both internal and external - whatever their role.

With First Insight, you can really know your employees - what they value, how they perceive your company and its offerings, and why they would - or would not - recommend you to peers.

The First Insight Advantage:

  • Pioneer and Market Leader – Introduced from the fast-moving world of retail fashion, our software is designed to help you make informed decisions quickly
  • Predictive, not Reactive - Proven, predictive, actionable data, even on new employee programs or offerings with no history
  • Unparalleled Value - Lowest total cost provider and highest demonstrated ROI
  • Faster and Easier to use – Our software is up and running in days, actionable results within 24-48 hours
  • Scalable - Enterprise level employee experience management software supporting many of the world’s largest brands in daily operations

Listen To - And Act On -
the Voice of Your Employees

  • ✓ Engage Your Employees in New Offering Development.

    Solicit, aggregate, and analyze predictive employee feedback to define and select winning new products and services. Achieve a virtuous cycle: your employees are engaged and motivated, and your business outcomes are improved through winning offerings.

  • ✓ Actionable Data – Based on the Voice of Your Employees

    First Insight’s experience management software gathers input from your employees, analyzes the data, and summarizes the results so that you know easily and quickly what decisions to make on everything from new products to employee benefits plans.

  • ✓ Decide and Act Quickly and Move the Needle on Your Business Objectives.

    Use real-time employee feedback to make better decisions, fast. Happy employees, like happy customers, drive positive business results.

Want To Learn More?

Get all your questions answered. Learn how First Insight works, get pricing details, and see our platform in action.

How It Works

First Insight’s Next-Gen Brand Experience Management Software provides a powerful, scalable, and easy-to-integrate solution that informs all the business decisions you face. Our platform and decision-making software leverage analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so you can build financial plans that you can achieve.

Understand More Through Better Listening


Meet Employees Where They Are

Employee-Informed Decisions Drive Better Outcomes

Engage your employees where they are, in real time.  Reach them via any medium and ask them for specific feedback – across dozens of countries and languages.

Armed with this insight, you can invest in your customers and your employees with initiatives that motivate them to grow your business and promote customer satisfaction.

What Retail Executives Say About Supply Chain Disruption: Shortages, Pricing and Delays
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What Retail Executives Say About Supply Chain Disruption: Shortages, Pricing and Delays

We partnered with The Wharton Baker Retailing Center to create a comprehensive infographic exploring our findings.

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The State Of Consumer Spending: Gen Z Influencing All Generations To Make Sustainability-First Purchasing Decisions
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The State Of Consumer Spending: Gen Z Influencing All Generations To Make Sustainability-First Purchasing Decisions

We partnered with The Wharton Baker Retailing Center and asked consumers in the U.S. how sustainable practices are impacting shopping habits and purchase decisions.

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InsightSuite for Small Business
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InsightSuite for Small Business

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The fastest and most cost effective way to increase sales, profits and sell-in for growing businesses and digitally native brands.

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Maximize Value, Speed & Profit
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Maximize Value, Speed & Profit

Learn how to leverage Voice of the Customer Analytics and 3D Product Creation to make more profitable products, faster.

Get the Free E-book
Kohl's Creates Value W/Predictive Analytics
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Kohl's Creates Value W/Predictive Analytics

Learn How First Insight's Predictive Tools Fuel Kohl's Success

As one of the world's leading omnichannel retailers with more than 1,100 stores in 49 states, Kohl's is leveraging First Insight's predictive analytics solution and voice-of-the-customer data to improve their business.

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Consumer Sustainability Survey 2021

The First Industry-Wide Consumer Study On Shoe Sustainability

This industry-wide survey aims to create a critical baseline that brands and retailers can use to ensure they understand what consumers actually comprehend, what terms and phrases resonate best, and what areas they should prioritize.

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Navigating Disruption
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Navigating Disruption

How The Rockport Company is Optimizing Assortments and Pricing with Data + Digital Product Testing

Learn how The Rockport Company created a new product playbook powered by the Voice of the Customer and predictive tools.

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Case Study


While the Covid-19 pandemic hit most retailers hard, it created uniquely intense challenges for Hotter Shoes. Hotter needed to build up its e-commerce presence and appeal to a new group of shoppers at the same time.

Read the Case Study

Create Better Experiences, Faster

The Most Advanced And Mature Predictive Analytics Software On The Market

Artificial Intelligence… Predictive Analytics… Machine Learning…
Everyone claims they have them, but not all are alike. First Insight’s proprietary platform uses a straightforward consumer engagement technique, requires fewer customer respondents, and provides more accurate output for better business decisions than other tools.

And you receive actionable results within 24-48 hours – much faster than most other solutions.


80% Up to 80% improvement in new product success rates
100+ Access to over 100 million respondents globally in more than 150 countries
10+ 10+ Years of Data and Experience

From Startups to Global Brands, Our Customers Get Results


Engage Your Employees in Program Development and Selection

Understand which employee benefit alternatives to offer based on how your associates value them. Receive clear guidance from employees on which training and development programs will drive the greatest value for them - and for the company.

With First Insight’s predictive analytics software, employees can inform your investment decisions. You’ll avoid employee attrition and achieve your business goals.

Why First Insight?

icon-startup-purple Proven Value
  • 150+ Customers
  • Business Expertise & Ability To Operationalize
  • Actionable Data And Value Tracking
  • SOC 2, GDPR, CCPA Compliant
icon-leading-techonology-purple Leading Technology
  • Speed & Scale
  • 10+ Years of Data + Machine Learning + Price Elasticity
  • Recognized By Gartner, IDC, Forrester
icon-easy-finger-purple Easy to Use & Integrate
  • Get Started With No IT Impact
  • Scalable Platform & Multipoint Integration
  • Partnerships With Major Tech Providers & Consulting Firms
  • Global & Mobile

Are Your Decisions Based On Instinct? History? Hope?

Get the insight. Schedule a free demo of our employee experience management software today.