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First Insight helps you engage your target consumers right from the start of the customer journey, so you can make the decisions that will maximize customer loyalty and drive business results.
Whether your customers will experience your products, services, advertising, or channel, let them help define the experience they want. Then you can launch with confidence.
First Insight gathers data from hundreds or thousands of customers, analyzes the data, and summarizes the results so that you know easily and quickly what decisions to make.
Plan. Engage. Analyze. With First Insight’s proven customer engagement process, we make it easy to address tough business decisions where intuition and guessing are not enough.
First Insight’s Next-Gen Brand Experience Management Software provides a powerful, scalable, and easy-to-integrate solution that informs all the business decisions you face. Our platform and decision-making software leverage analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so you can build financial plans that you can achieve.
Understand More Through Better Listening
Engage your customers where they are. Reach them via any medium and ask them for specific feedback – across dozens of countries, languages and currencies.
Engage current customers as well as new, white-space customers that you want to target for growth. Segment the results by target demographics and personas.
Artificial Intelligence… Predictive Analytics… Machine Learning…
Everyone claims they have them, but not all are alike. First Insight’s proprietary approach uses a straightforward consumer engagement technique, requires fewer customer respondents, and provides more accurate output for better business decisions than other tools.
And you receive actionable results within 24-48 hours – much faster than most other solutions.
First Insight partners with the world leaders in third-party email panels to give you access to hundreds of millions of respondents globally, with precise targeting capabilities.