First Insight Privacy Policy

    Privacy Policy for EU Residents

    Last Modified: May 2nd, 2018

    First Insight Inc (First Insight, we, us) believes it is important that you understand how First Insight collects, stores, shares and uses information from and about our website visitors, customers and vendors. First Insight is dedicated to being transparent about what data we collect about you and how we use it. Maintaining the security of your data is a priority at First Insight. The policy is structured so you can quickly find answers to the questions that interest you the most.

    This policy provides you with information about:

    Information We Collect Automatically

    When you visit our website, our server automatically collects certain browser or device generated information, which may in some cases constitute personal data, including but not limited to:

    • Your domain
    • Your IP address
    • Your date, time and duration of your visit
    • Your browser type
    • Your operating system
    • Your page visits
    • Information about your computer or device
    • Information from third parties
    • Internet traffic

    We do not use this automatically collected information to try to identify you by name, and we do not associate it with the information you provide voluntarily, as detailed below.

    Information You Provide

    In order to access or use certain portions of the website or enjoy the full functionality of the website, or otherwise in conducting business with us or seeking to conduct business with us, you may be prompted to provide certain personal data to us in the following ways:

    • by filling in forms (for example, a 'Contact us' form) on our website or at a trade show or anywhere else we conduct business;
    • by downloading documentation from our website;
    • by subscribing to newsletters or other communications;
    • by corresponding with us by phone, e-mail or otherwise using our contact details; or
    • by applying for a job, work placement or internship, in relation to which you should also refer to the specific privacy notices made available to you during the recruitment process.

    Typically, the personal data you give us may include name, business affiliation, business address, telephone number, and email address, and any personal details required to resolve any enquiries or complaints. Where you are applying for a job, work placement or internship, you will be asked to provide certain additional information, for example about your education, employment history and right to work, pursuant to a specific privacy notice for job candidates.

    This personal data is required to enter into a contract with you (such as in anticipation of an employment contract or a services agreement) or to perform a contract with you (such as to provide services at your request), and failure to provide any information may result in our inability to provide requested services or products, or consider your application for employment.

    Information from Other Sources

    We may also obtain contact information and employment details about you from third parties like tradeshow organizers, partners, etc., including publicly accessible sources such as LinkedIn and other social networks.


    Our website uses cookies. More information about our use of cookies can be found in our cookie policy.

    Use of Personal Data

    The following is an overview of our purposes for using your personal data. Additional details on how we process your personal data may be provided to you in a separate notice or contract.

    All processing and use of your personal data is justified by a "condition" for processing. In the majority of cases, processing will be justified on the basis that:

    • the processing is necessary to perform a contract with you or take steps to enter into a contract at your request, such as to fulfil an order, to review your job application, or to provide product information you have requested;
    • the processing is necessary for us to comply with a relevant legal obligation, such as keeping accounting records or to verify employment eligibility;
    • the processing is in our legitimate interests, which are not overridden by your interests and fundamental rights. Our legitimate interests are to use supplier, customer and website user data to conduct and develop our business activities with them and with others while limiting the use of their personal data to purposes that support the conduct and development of our business; or
    • you have consented to the processing.

    We use the personal data we collect to:

    • conduct and develop our business with you and with others, as more fully described below;
    • provide you with any services or products you have contracted for;
    • administer and manage performance of purchase or sales agreements with our suppliers and customers;
    • provide after-sales support;
    • process, evaluate and complete certain transactions involving the website, and more generally transactions involving First Insight's products and services;
    • operate, evaluate, maintain, improve and develop the website (including by monitoring and analyzing trends, access to, and use of the website for advertising and marketing);
    • evaluate, improve and develop our products and services generally;
    • customize our website to users' needs;
    • engage you about events, promotions, the website and First Insight's products and services;
    • provide you with documentation or communications which you have requested;
    • correspond with users to resolve their queries or complaints;
    • support and manage a recruitment, work placement or internship process, including considering applications and making offers;
    • send you marketing communications, where it is lawful for us to do so;
    • protect and ensure safety of the website, First Insight confidential and proprietary information, and First Insight employees;
    • manage, protect against and investigate fraud, risk exposure, claims and other liabilities, including but not limited to violation of our contract terms or laws or regulations;
    • share your personal data with third parties in connection with potential or actual sale of our company or any of our assets, or those of any affiliated company, in which case personal data held by us about our users may be one of the transferred assets;

    First Insight will not sell or rent your personal data to third parties.


    The website is not for use by children under the age of 16 years and First Insight does not knowingly collect, store, share or use the personal data of children under 16 years. If you are under the age of 16 years, please do not provide any personal data, even if prompted by the website to do so. If you are under the age of 16 years and you have provided personal data, please ask your parent(s) or guardian(s) to notify First Insight and First Insight will delete all such personal data.


    Where lawful to do so, and subject to your consent where required, we may communicate with you by SMS and email to tell you about our products and services. If you wish to opt-out of receiving marketing communications, please use the 'unsubscribe' instructions provided in our emails or text the STOP number in our SMS, or otherwise contact us directly and we will stop sending you communications.


    First Insight aims to safeguard and protect your personal data from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss, and First Insight utilizes and maintains certain reasonable processes, systems, and technologies to do so. However, you acknowledge that no transmission over the Internet is completely secure or error-free, and that these processes, systems, and technologies utilized and maintained by First Insight are subject to compromise. Accordingly, we cannot be held responsible for unauthorized or unintended access that is beyond our control.

    External Links

    The website may contain links to third party sites. Since First Insight does not control nor is responsible for the privacy practices of those websites, we encourage you to review the privacy policies of these third-party sites. This Notice applies solely to personal data collected by our websites or in the course of our business activities.

    Changes to this Notice

    Any changes or updates we may make to this Notice will be posted on this page. Please check back frequently to see any updates or changes to this Notice.

    Contact Information

    If you have any questions in relation to this Notice or you wish to exercise any of your rights, please contact us at:


    Attention: Information Security and Operations Manager
    First Insight, Inc.
    2000 Ericsson Drive, Suite 200
    Warrendale, PA — 15086