Greg Petro's Forbes Blog
            
          
          
          
            
      Greg Petro's Forbes Blog
First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.
Posts about voice of the customer:
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Gen Z Leads Surge in Personal Care and Beauty Sales
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Sinking Consumer Confidence Raises Odds of a 2025 Recession
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Retailers Seek Gen Z as Core Groups Age Out, Families Shrink
            
          
        
        
        
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Retailers Expect To “Eat” Latest Tariff Hikes, Not Raise Prices
            
          
        
        
        
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Does Nike Need a Brand Makeover…or What?
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      The Apparel Industry’s Stubborn Low-Tech Forecasting Problem
            
          
        
        
        
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Tractor Supply Is Making Hay The Old-Fashioned Way: People Over Products
            
          
        
        
        
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Last-Mile Delivery War Heats Up As Amazon Rivals Multiply
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      Economic Turmoil Exposes Retail Industry’s Knee-Jerk Tactics
            
          
        
        
        
          
          
          
            
              Greg Petro's Forbes Blog
            
          
          
          
            
      