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- Retail Solutions
- Platform Capabilities
XM Products
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- Customer Success
- View All Case Studies
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Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

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Report Shows Influence of Gen Z on Other Demographic Groups

by WWD Staff December 6, 2021

How Gen Z is influencing all generations to make sustainability-first purchase decisions

by Richard Carufel for Agility PR December 3, 2021

New timeline depicts a history of COVID, impacts on retail, consumer behavior, health & safety

by Richard Carufel for Agility PR September 15, 2021

Why back-to-school in 2021 presents unique opportunity to impress shoppers

by Keith Jelinek, Rick Maicki, Darren Morrison and Frank Jones for Retail Customer Experience August 18, 2021

With Delta variant on the rise, consumer confidence is waning—again

by Richard Carufel for Agility PR August 17, 2021

Reversing Trend, More Shoppers Cut Spending, Poll Shows

by Diccon Hyatt for The Balance August 11, 2021

Survey: Consumer confidence waning again as concerns mount

by Marianne Wilson from Chain Store Age August 10, 2021

Pandemic ebbing but consumer behavior not changing much, reveals survey

by Retail Customer Experience June 4, 2021

Uncertainty lingers, even as consumer confidence rebounds

by Daphne Howland from Retail Dive June 2, 2021

Kosas takes beauty e-commerce sampling to the next level

by Liz Flora for Glossy May 11, 2021

Stores are open, but the pandemic keeps shoppers away

by Daphne Howland from Retail Dive January 29, 2021

Will Vaccines Rescue Retail? Why Shots Might Not Be ‘Silver Bullet’ Fashion’s Hoping For

by Kate Nishimura for Sourcing Journal January 27, 2021

Does the Election Really Sway Shopper Spending?

by Kate Nishimura for Sourcing Journal October 8, 2020

Outcome of election won’t impact consumer spending, according to study

by Marianne Wilson from Chain Store Age October 7, 2020

32% of Consumers Don't Feel Safe Shopping at Malls, and That Could Be Bad News for Investors

by Maurie Backman for Millionacres by Motley Fool August 21, 2020

Why Demand Planning Must Be More Than a Gamble

by Glenn Taylor for Sourcing Journal July 29, 2020

Consumers Are Still Afraid to Shop in Stores - Here's What Retailers Can Do

by Samantha McDonald for Footwear News July 29, 2020

Where People Are Actually Shopping

by Cathaleen Chen for Business of Fashion July 29, 2020

Survey: Consumers still leery of in-store shopping

by Home Textiles Today Staff July 28, 2020

First Insight's Data Puts Coronavirus Impact on Consumer Behavior Into Five Key Phases

by Alexandra Pastore for WWD July 20, 2020

Future of fashion: Will COVID-19 change fashion as we know it?

by Jacqueline Laurean Yates via GMA May 27, 2020

Changes On Tap for Retail Shopping Experience as Stores Begin Reopening

by Cheddar Business May 13, 2020

US consumers ready to buy apparel but will avoid fitting rooms

by Beth Wright for Just-Style May 12, 2020

Why Shoppers Balk at Hitting Your Fitting Room

by Glenn Taylor for Sourcing Journal May 11, 2020

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