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- Retail Solutions
- Platform Capabilities
XM Products
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- Customer Success
- View All Case Studies
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Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

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Delta variant, supply-chain chaos threaten to derail strong back-to-school shopping season

by Lauren Thomas & Sarah Whitten of CNBC August 9, 2021

What Consumers Really Think About Vaccines and Returning to Stores

by Kate Nishimura for Sourcing Journal March 29, 2021

How the Vaccine Rollout Will Impact Shopping

by retail TouchPoints March 3, 2021

2021 Could Be Even Worse for Brick-and-Mortar Retailers Than 2020

by Adam Levy for The Motley Fool February 1, 2021

Mastercard is pursuing touchless retail with two new AI-powered solutions

by Jaime Toplin for Business Insider September 1, 2020

Why Demand Planning Must Be More Than a Gamble

by Glenn Taylor for Sourcing Journal July 29, 2020

Where People Are Actually Shopping

by Cathaleen Chen for Business of Fashion July 29, 2020

How BOPIS Can Ease Pandemic Fears and Grow Apparel Retail Sales

by Catherine Salfino from Sourcing Journal May 21, 2020

Bloomberg Businessweek: Consumer Trends as Stores Reopen

by Bloomberg Businessweek May 21, 2020

Changes On Tap for Retail Shopping Experience as Stores Begin Reopening

by Cheddar Business May 13, 2020

US consumers ready to buy apparel but will avoid fitting rooms

by Beth Wright for Just-Style May 12, 2020

Women, boomers feel less safe in store dressing rooms, testing beauty products and working with sales staff: study

by Luxury Daily News Service May 11, 2020

Consumers Are Ready to Return to Stores — But Many Still Fear Fitting Rooms

by Madeleine Streets for Footwear News May 11, 2020

Why Shoppers Balk at Hitting Your Fitting Room

by Glenn Taylor for Sourcing Journal May 11, 2020

Study: Consumers ready to buy apparel in-store - but nix try-ons

by Marianne Wilson from Chain Store Age May 11, 2020

Here’s how you’ll be safely shopping for clothes as stores begin to reopen

by Lauren Thomas of CNBC May 11, 2020

Reopening Retail: 5 Ways to Make Customers Feel Safe

by Melissa Ezarik for LoopNet May 7, 2020

Most Consumers Believe Stores Should Reopen By End of May

by Tamara E. Holmes for Yahoo! Finance April 14, 2020

Survey: Consumers impacted by how employers are treating workers

by Marianne Wilson from Chain Store Age April 14, 2020

From Gen Z spring breakers to toilet paper-hoarding boomers, the coronavirus pandemic is a case study in generational differences. Here's how each generation is dealing with it.

by Hillary Hoffower for Business Insider April 13, 2020

When should non-essential retail stores reopen?

by Tom Ryan for Retail Wire April 13, 2020

Reopening by May: White House is eager but Americans are wary

by Leandra Bernstein for ABC News April 10, 2020

First Insight CEO on Changing Consumer Behaviors, Industry Outlook

by Joe Keenan for Total Retail April 10, 2020

Wishful Thinking: Consumers Hope Stores Reopen Soon

by David Moin for WWD April 9, 2020

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