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- Retail Solutions
- Platform Capabilities
XM Products
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- Roles
Customers
- Customer Success
- View All Case Studies
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Contact Us

Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

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Delta Variant, Supply-Chain Chaos Threaten to Derail Strong Back-To-School Shopping Season

What Consumers Really Think About Vaccines and Returning to Stores

How the Vaccine Rollout Will Impact Shopping

2021 Could Be Even Worse for Brick-and-Mortar Retailers Than 2020

Mastercard is pursuing touchless retail with two new AI-powered solutions

Why Demand Planning Must Be More Than a Gamble

Where People Are Actually Shopping

How BOPIS Can Ease Pandemic Fears and Grow Apparel Retail Sales

Bloomberg Businessweek: Consumer Trends as Stores Reopen

Changes On Tap for Retail Shopping Experience as Stores Begin Reopening

US consumers ready to buy apparel but will avoid fitting rooms

Women, boomers feel less safe in store dressing rooms, testing beauty products and working with sales staff: study

Consumers Are Ready to Return to Stores — But Many Still Fear Fitting Rooms

Why Shoppers Balk at Hitting Your Fitting Room

Study: Consumers ready to buy apparel in-store - but nix try-ons

Here’s how you’ll be safely shopping for clothes as stores begin to reopen

Reopening Retail: 5 Ways to Make Customers Feel Safe

Most Consumers Believe Stores Should Reopen By End of May

Survey: Consumers impacted by how employers are treating workers

From Gen Z spring breakers to toilet paper-hoarding boomers, the coronavirus pandemic is a case study in generational differences. Here's how each generation is dealing with it.

When should non-essential retail stores reopen?

Reopening by May: White House is eager but Americans are wary

First Insight CEO on Changing Consumer Behaviors, Industry Outlook

Wishful Thinking: Consumers Hope Stores Reopen Soon

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