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  • AI Agents
    • Strategy & Planning
      • Consumer & Trend Insight Track changes in consumer behavior, identify trends and uncover untapped product areas.
      • Forecasting Assess sales and margin forecasts for items per region, country, or department.
      • Strategic Insights Have your customers guide you on specific strategic decisions.
    • Design, Merchandising & Sourcing
      • Concept Research, Ideation & Sourcing Have your consumers guide you on early concept ideas and trends.
      • Product Design Insights Create products more consumers will love and value.
      • Assortment Building Create more successful assortments.
      • Assortment Rationalization Optimize investments and remove the long tail.
    • Pricing
      • Price Optimization Optimize initial prices, promotions, and markdown cadences.
      • Margin Optimization Model average unit margin for initial prices and markdown cadences.
    • Supply Chain Planning
      • Plan & Inventory Optimization Remove the guesswork on buy depth for new items.
      • Allocation Optimization Optimize allocations for new, high-volume, and high-ticket items.
      • In-Season Optimization Revise replenishment, allocation, and pricing plans per region or channel.
    • Marketing & Selling
      • Brand & Wholesale Sales Improve Sell-in and minimize allowances. 
      • Market Research Update your knowledge of your target consumers.
      • Creative & Messaging Optimize messages and visuals for your target segments.
      • Campaigns & Targeting Create stronger campaigns, connecting them to the next season.
  • Platform
  • Industries
    • Apparel & Fashion
    • Footwear
    • Home Goods
  • Company
    • Contact
    • Why First Insight?
    • Customers
    • Press Releases
    • First Insight in the News
    • Analyst Coverage
    • Careers
  • Learn
    • Resource Center
    • Case Studies
    • First Insight Blog
    • Greg Petro's Forbes Blog
    • Reports
    • Webinars
    • Knowledge Base
      • Price Optimization Software
      • Improve Speed to Market
      • Predictive Analytics for Retail
      • Machine Learning and AI for Fashion
      • Artificial Intelligence In Retail & CPG
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Greg Petro's Forbes Blog

First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.

Resource Center Case Studies First Insight Blog Greg Petro's Forbes Blog Podcasts Reports Webinars First Insight in the News Analyst Coverage Press Releases

Posts about voice of the customer tools:

Greg Petro's Forbes Blog

Overheard At NRF: Sustainability Is What’s Keeping Retailers Awake At Night

Greg Petro's Forbes Blog

Pandemic Inspires Hot New Fashion Trend: "Made in America"

Greg Petro's Forbes Blog

Supply Chain Blues: Challenges, Shortages and Disruptions Ahead

Greg Petro's Forbes Blog

Customer Research Gets Tricky As “Out Of Stock” Notices Proliferate

Greg Petro's Forbes Blog

Better Together: Voice of the Customer and 3D Digital Product Creation

Greg Petro's Forbes Blog

Retailer-Fashion Brand Matchups Thrill Wall Street But Often Fail

Greg Petro's Forbes Blog

New Virtual Selling Tools Let Retailers Pick Customers' Minds

Greg Petro's Forbes Blog

A Dose of Inflation May Be Just What Retailers Need

Greg Petro's Forbes Blog

Coming Crunch for Retailers Pits Sustainability v. Inflation

Greg Petro's Forbes Blog

Kathy Ireland Discusses CBD and The Importance of the Customer

Greg Petro's Forbes Blog

Understanding Today’s ‘New Customer’: 3 Mission-Critical Steps for the Retail Industry

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Greg Petro's Forbes Blog

Amazon's Crisis of Trust

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