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Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

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Pandemic ebbing but consumer behavior not changing much, reveals survey

by Retail Customer Experience June 4, 2021

First Insight Data Reveals Impact of Improved Consumer Confidence

by Alexandra Pastore for FN June 4, 2021

How Chicago retailers are using technology to help customers try on clothes during the pandemic

by Danielle Braff for News Break May 5, 2021

COVID-19 Rewrote the Rules of Shopping. What Is Next?

by Suzanne Kapner from Wall Street Journal March 12, 2021

Backcountry explores customer data for merchandising insight

by Dan Berthiaume from Chain Store Age February 12, 2021

Some apparel retailers won the holidays by keeping inventory lean. Now comes the hard part.

by Lauren Thomas of CNBC February 3, 2021

With many not comfortable getting vaccinated, brands shouldn’t expect a rush back to stores

by Richard Carufel for Agility PR February 3, 2021

2021 Could Be Even Worse for Brick-and-Mortar Retailers Than 2020

by Adam Levy for The Motley Fool February 1, 2021

Stores are open, but the pandemic keeps shoppers away

by Daphne Howland from Retail Dive January 29, 2021

The Year Ahead: Less Is More for Both Consumers and Brands

by BOF Team and McKinsey & Company December 7, 2020

Retail Tech Roundup: Salesforce Acquires Mobify, Fanatics Integrates QuadPay

by Glenn Taylor for Sourcing Journal September 14, 2020

Here’s What’s New in First Insight’s Voice of the Customer Analytics Platform

by Glenn Taylor for Sourcing Journal August 27, 2020

Keeping Schools Closed Could Cost the U.S. Economy at Least $700 Billion

by Lisa Beilfuss for Barron's August 24, 2020

Exclusive: Wolverine Taps First Insight to Help Optimize Global Performance

by Madeleine Streets for Footwear News August 17, 2020

Millennials Are Bearing the Brunt of Job Losses — Why That’s Bad News for the Future of Retail

by Jennie Bell for Footwear News August 10, 2020

The Pandemic Has Driven Boomers to Increase Their Digital Shopping

by eMarketer Editors August 5, 2020

Consumers and Retailers Agree Masks Are a Must

by Alexandra Pastore for WWD July 30, 2020

Consumers Are Still Afraid to Shop in Stores - Here's What Retailers Can Do

by Samantha McDonald for Footwear News July 29, 2020

Where People Are Actually Shopping

by Cathaleen Chen for Business of Fashion July 29, 2020

Survey: Consumers still leery of in-store shopping

by Home Textiles Today Staff July 28, 2020

Shoppers are still wary of returning to malls, trying on clothes and traveling

by Lauren Thomas of CNBC July 28, 2020

First Insight's Data Puts Coronavirus Impact on Consumer Behavior Into Five Key Phases

by Alexandra Pastore for WWD July 20, 2020

When will dressing rooms open again? Here's where you can try on clothes and where you can't during coronavirus.

by Jenna Ryu for USA TODAY July 19, 2020

Apparel Is Banking on Smart Tech to Help Reopen Retail Locations

by Catherine Salfino from Sourcing Journal June 11, 2020

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