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Sales and Channel Management

Next-Gen Experience Management

Sell Products that Help to Sell Themselves

Create and sell-in winning offerings with actionable insights from your customers’ customer.

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Maximize Sales Conversions with The Voice Of The Customer

Desktop+Phone-Pickup Results

Sales roles can be tough, especially when you’re selling through a channel to their end customer.   Historical sales data are not predictive, nor is feedback on what the general market feels about the upcoming offerings. Wouldn’t it be great to know what your customer’s customer wants and how they value your new offerings?

First Insight marries Voice-of-the-Channel and Voice-of-the-Consumer data with predictive analytics on new offerings you are bringing to market, informing the key selling decisions and recommendations you have to make. Make sell-in easier with First Insight.

 

The First Insight Advantage:

  • Pioneer and Market Leader - Proven, predictive, actionable data, even on new offerings with no history
  • Unparalleled Value - Lowest total cost provider and highest demonstrated ROI
  • Faster and Easier to use - Up and running in days, actionable results within 24-48 hours
  • Scalable - Enterprise solution supporting many of the world’s largest brands in daily operations
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Customer Experience

  • Engage both current and white-space customers and channel partners, and empower them to define the experience they want to have for both current and next generation offerings.
  • Identify winning concepts before you roll them out. Whether your channel partners or their customer will experience your products, services, or advertising, let them help define the experience they want.
  • Create and sell end-to-end solutions customers will love, from when they first see your offerings to when they purchase, use, service, and replenish them.
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Product Experience

  • Improve the success rate of your sales initiatives by selling next generation products and solutions that your sales channels and their consumers want to buy.
  • Optimize pricing, promotion and discount strategies based on how target customers and segments will value and purchase your new offerings – by sales channel or partner.
  • Create offerings for specific sales channels, segments, and personas based on voice-of-the-customer data and predictive analytics.
  • Better, cheaper and faster than other testing and research methods, including customer and channel satisfaction surveys, in-store testing, test markets, and channel performance reports. Make better, win-win sales decisions based on forward-looking data, not historical data.
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Brand Experience

  • Increase sales and brand loyalty by aligning your branding, messaging, and positioning with what your target channels and customer segments value.
  • Understand which brand extensions resonate with your channels and target segments to maximize profitable growth and minimize risk across the value chain.
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Employee Experience

  • Energize your employees and those of your channel partners by engaging them in defining new offerings, campaigns, and services that resonate with the target customer segments.
  • Go beyond basic sentiment, ratings and rankings and ask your employees and sales channel partners how they think the target consumers would value the alternatives.

How It Works

First Insight’s Next-Gen Experience Management Platform provides a powerful, scalable, and easy-to-integrate solution that informs all the business decisions you face. Through advanced analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so you can build financial plans that you can achieve.

Understand More Through Better Listening

From Startups to Global Brands, Our Customers Get Measurable Results

Create Better Experiences, Faster

The Most Advanced And Mature Predictive Analytics Tools On The Market

Artificial Intelligence… Predictive Analytics… Machine Learning…
Everyone claims they have them, but not all are alike. First Insight’s patented approach uses a straightforward consumer engagement technique, requires fewer customer respondents, and provides more accurate output for better business decisions than other tools.

And you receive actionable results within 24-48 hours – much faster than most other solutions.

80 Up to 80% Improvement in New Product Success Sates
100 Access to Over 100 Million Respondents Globally in More Than 150 Countries
10 10+ Years of Aggregated Data and Experience

Next-Gen Experience Management

Customer Experience

Listen to your customers. Create experiences they’ll love and value.

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Product Experience

From concept to decision in 24 hours - improving success rates by as much as 80%

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Brand Experience

Build your brand with your target customers – and create loyalty that lasts.

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Employee Experience

Engage and motivate your employees – and drive business results.

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Are Your Decisions Based On Instinct? History? Hope?

Get the insight. Schedule a free demo today.

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