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- Retail Solutions
- Platform Capabilities
XM Products
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- Roles
Customers
- Customer Success
- View All Case Studies
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Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

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Rising Inflation Sinks Consumer Confidence

Research Shows Retailers Out of Touch With Consumer Preferences

How Retail’s Physical Spaces Will Adapt in the Post-Pandemic Era

With many not comfortable getting vaccinated, brands shouldn’t expect a rush back to stores

2021 Could Be Even Worse for Brick-and-Mortar Retailers Than 2020

Finding and Building Value Beyond COVID-19

First Insight's Data Puts Coronavirus Impact on Consumer Behavior Into Five Key Phases

The Coronavirus Disruption: Navigating Change for Success

From Gen Z spring breakers to toilet paper-hoarding boomers, the coronavirus pandemic is a case study in generational differences. Here's how each generation is dealing with it.

When should non-essential retail stores reopen?

First Insight CEO on Changing Consumer Behaviors, Industry Outlook

The coronavirus has intensified the generational divide between millennials and boomers. Here are 5 ways they’re dealing with the pandemic differently.

Crisis Management and the Coronavirus: Supply Chain, Technology and Infrastructure

Baby Boomers and Gen Z Are at Opposite Ends of This Spectrum

Generation Z Willing to Pay More for Eco-Friendly Products

Amazon Is Losing Loyal Shoppers to Walmart. Here's What to Watch for This Holiday Season

Walmart overtaking Amazon? Not so fast

Walmart gaining ground on Amazon, according to new report

Report: Consumers Are Fleeing Amazon For Walmart

Survey: Walmart Is Now the Consumer Favorite Over Amazon

Walmart appears to be gaining ground against Amazon

The New Male Power Shoppers

Brands are catering to male 'creatures of habit' as menswear surges

As Men's Market Swells, Customer-centric Merchandising Can Drive Sales

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