Retailers Scramble to Adapt As Inflation, Supply Chain Woes Persist

Featured Image

The rules of retailing are being rewritten as hope fades that inflation will subside any time soon, or that supply chain disruptions are easing. These ongoing challenges have retailers scrambling daily to reinvent how they operate as conditions seem to lurch from quarter to quarter even affecting those previously able to avoid like Amazon’s financial performance announcement today.

For example, in spite of inflation raging at a four-decade high, consumers indulged themselves in the first quarter, according to major credit card issuers. Their latest reports show surges of up to 33% over a year earlier, driven by travel, entertainment, and dining.

But a fresh consumer survey by First Insight suggests conditions may be rapidly deteriorating.

More than 40% of consumers now say that due to rising prices they expect to be cutting back on dining out. A third plan to cut back on entertainment, and 30% expect to spend less on vacations and travel. More than a quarter mentioned cutting back on premium and organic groceries and on fast fashion, a back-to-basics trend that’s already benefitting private label goods.

READ THE FULL ARTICLEat Forbes (subscription required) or download below. 


supply chain  inflation

Download the full article

The Supply Chain Disruption
The Wharton Baker Retailing Center

What Retail Executives Say About Supply Chain Disruption: Shortages, Pricing and Delays

We partnered with The Wharton Baker Retailing Center to create a comprehensive infographic exploring our findings.

View the Infographic
The State Of Consumer Spending
The State Of Consumer Spending

The State Of Consumer Spending: Gen Z Influencing All Generations To Make Sustainability-First Purchasing Decisions

We partnered with The Wharton Baker Retailing Center and asked consumers in the U.S. how sustainable practices are impacting shopping habits and purchase decisions.

Read the Report
InsightSuite for Small Business
Featured Product

InsightSuite for Small Business

Specialized Tools for Small & Emerging Businesses

The fastest and most cost effective way to increase sales, profits and sell-in for growing businesses and digitally native brands.

Learn more
Maximize Value, Speed and Profit
Free Ebook

Maximize Value, Speed & Profit

Learn how to leverage Voice of the Customer Analytics and 3D Product Creation to make more profitable products, faster.

Get the Free E-book
Kohl's Creates Value W/Predictive Analytics
Roundtable Video

Kohl's Creates Value W/Predictive Analytics

Learn How First Insight's Predictive Tools Fuel Kohl's Success

As one of the world's leading omnichannel retailers with more than 1,100 stores in 49 states, Kohl's is leveraging First Insight's predictive analytics solution and voice-of-the-customer data to improve their business.

Watch the Webinar
FDRA Consumer Sustainability Survey

Consumer Sustainability Survey 2021

The First Industry-Wide Consumer Study On Shoe Sustainability

This industry-wide survey aims to create a critical baseline that brands and retailers can use to ensure they understand what consumers actually comprehend, what terms and phrases resonate best, and what areas they should prioritize.

Download the Webinar & Findings
Navigating Disruption
Supply Chain & Pricing

Navigating Disruption

How The Rockport Company is Optimizing Assortments and Pricing with Data + Digital Product Testing

Learn how The Rockport Company created a new product playbook powered by the Voice of the Customer and predictive tools.

View the Webinar & Highlights
Case Study


While the Covid-19 pandemic hit most retailers hard, it created uniquely intense challenges for Hotter Shoes. Hotter needed to build up its e-commerce presence and appeal to a new group of shoppers at the same time.

Read the Case Study