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- Retail Solutions
- Platform Capabilities
XM Products
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- Customer Success
- View All Case Studies
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Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

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Why back-to-school in 2021 presents unique opportunity to impress shoppers

by Keith Jelinek, Rick Maicki, Darren Morrison and Frank Jones for Retail Customer Experience August 18, 2021

Hotter Shoes Attracts Younger Audience Via 'Voice of Customer' Analytics

by SJ Staff August 3, 2021

Product Testing Lifts Full-Price Sales at Marks & Spencer

by SJ Staff June 23, 2021

Getting Out in Front of Customer Demand Through Product Testing

by SJ Staff June 3, 2021

Hard Rock International, First Insight Expand Partnership

by Anna Wolfe for Hospitality Technology May 27, 2021

Hard Rock International expands First Insight partnership

by Jena Tesse Fox for Hotel Management May 27, 2021

First Insight Expands Partnership With Hard Rock International

by Alexandra Pastore for WWD May 26, 2021

Retail Tech: Amazon Acquires Selz, Bed Bath & Beyond Taps Oracle

by Glenn Taylor for Sourcing Journal February 16, 2021

Actionable Data From Customer Experience Analytics Helping Retailers To Get Better

by Warren Shoulberg for Forbes January 13, 2021

‘Everybody Wins’: Inside Wolverine Worldwide's Digital Product Testing and Consumer Data Strategy

by Lisa Johnston for CGT January 5, 2021

The Election Question: First Presidential Priority

by WWD Staff November 4, 2020

Preparing for the new Next: Building confidence and resiliency

by Anthony Wildey for Retail Customer Experience October 26, 2020

The secrets to customer-centric business

by Grace Whelan for Drapers October 10, 2019

In-Store Analytics for Success

by Daniel Gutierrez from Inside Big Data January 29, 2015

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