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- Retail Solutions
- Platform Capabilities
XM Products
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- Customer Success
- View All Case Studies
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Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

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Preparing for the new Next: Building confidence and resiliency

by Anthony Wildey for Retail Customer Experience October 26, 2020

How BOPIS Can Ease Pandemic Fears and Grow Apparel Retail Sales

by Catherine Salfino from Sourcing Journal May 21, 2020

Changes On Tap for Retail Shopping Experience as Stores Begin Reopening

by Cheddar Business May 13, 2020

Women, boomers feel less safe in store dressing rooms, testing beauty products and working with sales staff: study

by Luxury Daily News Service May 11, 2020

Consumers Are Ready to Return to Stores — But Many Still Fear Fitting Rooms

by Madeleine Streets for Footwear News May 11, 2020

Study: Consumers ready to buy apparel in-store - but nix try-ons

by Marianne Wilson from Chain Store Age May 11, 2020

Here’s how you’ll be safely shopping for clothes as stores begin to reopen

by Lauren Thomas of CNBC May 11, 2020

Reopening Retail: 5 Ways to Make Customers Feel Safe

by Melissa Ezarik for LoopNet May 7, 2020

Most Consumers Believe Stores Should Reopen By End of May

by Tamara E. Holmes for Yahoo! Finance April 14, 2020

Survey: Consumers impacted by how employers are treating workers

by Marianne Wilson from Chain Store Age April 14, 2020

When should non-essential retail stores reopen?

by Tom Ryan for Retail Wire April 13, 2020

Reopening by May: White House is eager but Americans are wary

by Leandra Bernstein for ABC News April 10, 2020

First Insight CEO on Changing Consumer Behaviors, Industry Outlook

by Joe Keenan for Total Retail April 10, 2020

Wishful Thinking: Consumers Hope Stores Reopen Soon

by David Moin for WWD April 9, 2020

Shoppers Can't Wait to Hit Your Stores - and Here's When They Want Them Re-Opened

by Jessica Binns for Sourcing Journal April 9, 2020

Three out of five U.S. consumers believe retail stores should reopen by May-end: study

by Luxury Daily News Service April 9, 2020

New survey: U.S. consumers look ahead to stores reopening

by Home Textiles Today Staff April 9, 2020

Study: Majority of Americans think stores should reopen by end of May

by Marianne Wilson from Chain Store Age April 9, 2020

47% Of U.S. Consumers Cut Spending Due To Coronavirus Concerns

by Retail Touch Points April 6, 2020

Crisis Management and the Coronavirus: Supply Chain, Technology and Infrastructure

by Alexandra Pastore for WWD April 2, 2020

Angry Retail Managers Are Revealing How Coronavirus Is Bringing Out The Worst in Customers

by Rokas Laurinavičius and Justinas Keturka for Bored Panda March 18, 2020

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