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  • AI Agents
    • Strategy & Planning
      • Consumer & Trend Insight Track changes in consumer behavior, identify trends and uncover untapped product areas.
      • Forecasting Assess sales and margin forecasts for items per region, country, or department.
      • Strategic Insights Have your customers guide you on specific strategic decisions.
    • Design, Merchandising & Sourcing
      • Concept Research, Ideation & Sourcing Have your consumers guide you on early concept ideas and trends.
      • Product Design Insights Create products more consumers will love and value.
      • Assortment Building Create more successful assortments.
      • Assortment Rationalization Optimize investments and remove the long tail.
    • Pricing
      • Price Optimization Optimize initial prices, promotions, and markdown cadences.
      • Margin Optimization Model average unit margin for initial prices and markdown cadences.
    • Supply Chain Planning
      • Plan & Inventory Optimization Remove the guesswork on buy depth for new items.
      • Allocation Optimization Optimize allocations for new, high-volume, and high-ticket items.
      • In-Season Optimization Revise replenishment, allocation, and pricing plans per region or channel.
    • Marketing & Selling
      • Brand & Wholesale Sales Improve Sell-in and minimize allowances. 
      • Market Research Update your knowledge of your target consumers.
      • Creative & Messaging Optimize messages and visuals for your target segments.
      • Campaigns & Targeting Create stronger campaigns, connecting them to the next season.
  • Platform
  • Industries
    • Apparel & Fashion
    • Footwear
    • Home Goods
  • Company
    • Contact
    • Why First Insight?
    • Customers
    • Press Releases
    • First Insight in the News
    • Analyst Coverage
    • Careers
  • Learn
    • Resource Center
    • Case Studies
    • First Insight Blog
    • Greg Petro's Forbes Blog
    • Reports
    • Webinars
    • Knowledge Base
      • Price Optimization Software
      • Improve Speed to Market
      • Predictive Analytics for Retail
      • Machine Learning and AI for Fashion
      • Artificial Intelligence In Retail & CPG
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Press Coverage

First Insight has been making headlines for over a decade. Browse our press coverage for thought leadership, industry news, partnership announcements, and more.

Resource Center Case Studies First Insight Blog Greg Petro's Forbes Blog Podcasts Reports Webinars First Insight in the News Analyst Coverage Press Releases

Posts about Voice of Customer Analytics (2):

Press Coverage

M&S invests in technology to improve sampling process

Press Coverage

Fashion is Drowning in Inventory. Will Data Be its Life Raft?

Press Coverage

Dorothy Perkins, Burton Menswear and Miss Selfridge announce new partnership with First Insight

Press Coverage

John Lewis and First Insight Develop Partnership

Press Coverage

John Lewis & Partners Teams Up With First Insight

Press Coverage

First Insight Expands Platform, Identifies Key Benefits for Retailers

Press Coverage

Here’s What’s New in First Insight’s Voice of the Customer Analytics Platform

Press Coverage

Wolverine’s Next Innovation Move: Customer-Driven Assortment Optimization

Press Coverage

Wolverine optimizes merchandising with predictive analytics

Press Coverage

Exclusive: Wolverine Taps First Insight to Help Optimize Global Performance

Press Coverage

The COVID-19 Catalyst: Emerging Stronger With Customer-Centric Digitalization

Press Coverage

Dear Retailers: Just Stop, Take a Deep Breath, and Listen

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