Survey: Consumers still leery of in-store shopping

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Pittsburgh – Grocery and drug stores aside, a growing number of consumers feel unsafe in shopping malls, warehouse clubs and big box retailers, according to a new consumer survey from retail predictive analytics company First Insight.

The latest results in the company’s “The Impact of Coronavirus on Consumer Purchase Decisions and Behaviors” series found that 32% of respondents feel unsafe or very unsafe when visiting shopping malls compared to 29% in the previous survey.  Warehouse clubs saw a similar uptick (20% versus 18%), with small increases in big box retail (18% versus 17%).

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retail  Survey Results  in-store shopping  Coronavirus  COVID-19  Consumer Purchase Behavior  Purchase Decisions  Consumer Survey  Safety  shopping mall  travel