Events &
Presentations
Stay current with upcoming industry events and view follow-up content about past First Insight events and appearances.
May 28, 2020
Outsmarting Disruption: Navigate Assortment and Pricing Decisions with Voice of Customer Analytics
Predictive analytics, Voice of the Customer, Product development
COVID-19 has shaken retail’s reality. Amid market disruptions and shifts in ways of working, brands and retailers around the world need new ways to triage orders and plan for market recovery by implementing strong, data-driven product strategies and offerings. Strategic digital solutions can help. First Insight and Columbus Consulting are offering an interactive digital session focused on leveraging customer data analytics to navigate assortment and pricing challenges in today’s crisis environment and beyond. 
September 14-17, 2020
ShopTalk 2020
Shoptalk is where more than 8,000 retail changemakers come together every year to create the future of retail. For 5 years, we’ve defined the industry’s digital community by bringing established retailers and brands together with direct-to-consumer and tech startups, large tech and Internet companies, venture capital investors, real estate developers, equity analysts, media and others.
October 28-30, 2020
World Retail Congress
New business models and rules for success are emerging that are challenging everything and asking fundamental questions about the very role of retailing. At the heart of all this change is the consumer. They will buy from those that have the greatest relevance to them: by understanding their needs and wants and by having a powerful and clear purpose. The 2020 World Retail Congress will build on its High Velocity Retail theme by focusing on this new “Relevance Agenda”. Being relevant to your consumer, wherever they are in the world, will define your success.
Product Development, Predictive Analytics, Digital Testing
Notable Feet: How Customer-Driven Digital Product Development Helps Crocs Navigate Market Disruptions
The digital event will include how Crocs enabled remote work while also fostering close collaboration; leveraged data to shorten the distance between the consumer and the brand while boosting creativity and speed time to market
Product Development, Predictive Analytics, Digital Testing
Agility, Planning and Salvaging Seasons to Come
First Insight CCO Jim Shea joined Dr. Mark Chrystal, Chief Analytics Officer at rue21, and Greg Flinn, Planning and Optimization Product Solutions Manager at Oracle Retail for a discussion on how to embrace new solutions and processes now that de-risk the supply chain and help with navigating today’s retail market disruptions. Planning and boosting agility to make pricing and product assortment decisions are more important than ever.
Voice of the Customer
RECAP: NRF 2020: Vision Event
NRF 2020 was a meeting of retail's best minds with 40,000 attendees and 800 exhibitors. This year's theme focused on vision and introduced visionary people, ideas, and experiences throughout the show. 
Voice of the Customer
RECAP: WWD CEO Summit | Decoding Price Elasticity
CEO Greg Petro co-presented with Oliver Chen, Managing Director and Senior Analyst at Cowen and Company at WWD's 2019 Apparel & Retail CEO Summit. The retail leaders focused on two definitions of value: customer principles toward offensive products and the customer's view of product worth.
Product Design
RECAP: World Retail Congress
Our executive panelists included Francesca Danzi, Chief Client Officer of Tory Burch; Rajiv Suri, CEO of Shoppers Stop, one of India’s largest retailers; and Phillippe Chainieux, CEO of MADE.com. Each leader shared a unique perspective on how to connect and interact with their customer bases through loyalty programs, personalization, and differentiated products.
