As retailers take precautions to a new level to try to welcome shoppers safely back to stores, consumers are still wary of returning to bricks-and-mortar retail, a new survey says.
Thirty-two percent of people feel unsafe or very unsafe visiting shopping malls, retail predictive analytics company, First Insight found in polling more than 1,200 people on July 10. That’s actually an uptick from 29%, the last time the firm surveyed consumers on April 30, the retail predictive analytics company said.
That worsening sentiment follows a recent surge in coronavirus cases in Arizona, Florida and Texas. Fortunately, health officials are starting to seem some leveling off in cases in the hard-hit states as people take precautions such as wearing facial coverings.
Meanwhile, 80% of women are uncomfortable trying on makeup and other beauty products in stores, 68% feel unsafe trying on clothes in dressing rooms, and 61% feel unsafe trying on shoes, the survey said.