Events &

Stay current with upcoming industry events and view follow-up content about past First Insight events and appearances.

Upcoming Events

  • October 27 - 28, 2020 WWD CEO Summit Apparel & Retail CEO Summit
    New York, NY Learn More
  • March 21-24, 2021 ShopTalk 2020 Shoptalk is where more than 8,000 retail changemakers come together every year to create the future of retail. For 5 years, we’ve defined the industry’s digital community by bringing established retailers and brands together with direct-to-consumer and tech startups, large tech and Internet companies, venture capital investors, real estate developers, equity analysts, media and others.
    Mandalay Bay, Las Vegas Register Today
  • April 27-29, 2021 World Retail Congress New business models and rules for success are emerging that are challenging everything and asking fundamental questions about the very role of retailing. At the heart of all this change is the consumer. They will buy from those that have the greatest relevance to them: by understanding their needs and wants and by having a powerful and clear purpose. The 2020 World Retail Congress will build on its High Velocity Retail theme by focusing on this new “Relevance Agenda”. Being relevant to your consumer, wherever they are in the world, will define your success.
    Rome Cavalieri Hotel, Italy Register Today
  • Past Digital Events

  • July 27-30, 2020 FDRA’s Global Shoe Sourcing Digital Series Hear key insights from industry leaders, and see production data & analysis on key production countries to help you fill your knowledge in this special 4-day series. Virtual Event Register Today
  • April 15, 2020 Agility, Planning and Salvaging Seasons to Come Product Development, Predictive Analytics, Digital Testing First Insight CCO Jim Shea joined Dr. Mark Chrystal, Chief Analytics Officer at rue21, and Greg Flinn, Planning and Optimization Product Solutions Manager at Oracle Retail for a discussion on how to embrace new solutions and processes now that de-risk the supply chain and help with navigating today’s retail market disruptions. Planning and boosting agility to make pricing and product assortment decisions are more important than ever.
    WEBINAR Watch the Replay
  • Webinar Recording Crisis Management: Supply Chain, Technology, and Infrastructure With the Coronavirus pandemic, global retail faces uncertain times. Stay-at-home orders and social distancing have left stores empty and factories low on staff. However, digitalization of the supply chain can help. Virtual Event Watch the Replay
  • Webinar Recording Speed and Sustainability: The Digital Supply Chain of the Future First Insight CCO Jim Shea and Li & Fung President of Supply Chain Solutions, Sean Coxall explain the benefits of this exciting collaboration that combines retail predictive analytics and the Voice of the Customer with L&F's cutting edge digital supply chain platform. Retailers and brands all over the world can now leverage the partnership to launch the right products, faster and more sustainably. Virtual Event Watch the Replay

Event Recaps

  • Technologies Changing Business FDRA The Future of Footwear Retail: A Roundtable Discussion This webinar will provide thought leadership by discussing new technologies changing business opportunities in stores and online (reducing sales friction, increasing engagement), as well as new shopping behaviors. Watch the Replay
  • Webinar Replay: COVID as Catalyst: Emerging with Customer-Centric Digitalization Wolverine Worldwide and First Insight discuss how customer-driven digital product testing helps Wolverine Worldwide deepen customer understanding and drive product success. Watch the Replay
  • LiveWorx 2020 Push forward with LiveWorx. A game-changing, complimentary virtual event for the industrial enterprise that helps technologists innovate at scale with the real goal in mind: transformation that helps drive outcomes. Visit Event Recap
  • Voice of the Customer RECAP: NRF 2020: Vision Event NRF 2020 was a meeting of retail's best minds with 40,000 attendees and 800 exhibitors. This year's theme focused on vision and introduced visionary people, ideas, and experiences throughout the show.
    Visit Recap Page
  • Voice of the Customer RECAP: WWD CEO Summit | Decoding Price Elasticity CEO Greg Petro co-presented with Oliver Chen, Managing Director and Senior Analyst at Cowen and Company at WWD's 2019 Apparel & Retail CEO Summit. The retail leaders focused on two definitions of value: customer principles toward offensive products and the customer's view of product worth.
    Visit Recap Page
  • Product Design RECAP: World Retail Congress Our executive panelists included Francesca Danzi, Chief Client Officer of Tory Burch; Rajiv Suri, CEO of Shoppers Stop, one of India’s largest retailers; and Phillippe Chainieux, CEO of Each leader shared a unique perspective on how to connect and interact with their customer bases through loyalty programs, personalization, and differentiated products.
    Hear from Our Panel
  • Customer-Centric Merchandising NRF 2019 While there’s been a lot of talk about how to understand and meet the needs of generations from the Boomers to Gen Z, each is evolving and fragmenting. What’s the secret to keeping up with all this change? Speed to market and customer focus. Learn how a customer-focused, data-driven culture can drive nimbleness, shorten supply chains and ensure you’re putting the most productive assortment forward, every time. Visit Recap Page
  • Pricing and Competitive Differentiation TAG Consumer Conference Watch Leah Robert, Chief Communication & Strategic Development Officer for Camuto Group and Greg Petro, CEO of First Insight, as they discuss how the First Insight solution helps Camuto Group bring value to their customers and retail partners. Visit Recap Page
  • Pricing & Product Differentiation NRF 2018 At Retail’s BIG Show 2018, First Insight hosted a panel discussion focused on the rise of disruptive technologies and their effects on consumer shopping habits, and ultimately, the retail industry. Visit Recap Page
  • Predictive Analytics & Product Design FN CEO Summit 2017 Picking the Winners and Avoiding the Losers Using Predictive Analytics and the Voice of the Customer

    Watch Leah Robert, Chief Communication & Strategic Development Officer for Camuto Group and Greg Petro, CEO of First Insight, as they discuss the challenging nature of the digital consumer and how the First Insight solution helps Camuto Group identify winning products in a highly competitive industry.
    Visit Recap Page
  • Right Product, At The Right Price, Faster PI Apparel | SAY YES TO THE DRESS How David’s Bridal Develops The Right Product, At The Right Price, Faster With Predictive Analytics

    Mark Chrystal, SVP and Chief Supply Chain Officer at David’s Bridal and Gretchen Jezerc, VP Marketing at First Insight discuss how incorporating the voice of the customer into assortment and planning decisions can significantly reduce markdowns and inventory costs.
    Visit Recap Page